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Figure 4 Topics Addressed During a Facilitator’s Institute   Challenging performance
                                                             Achieving closure
     Valuing characteristics of a quality facilitator      Using real-time reflection within a process
     Establishing clear outcomes for an event              Facilitating change in a culture
     Pre-assessing participant expertise and needs         Facilitating a hostile group
     Identifying and solving key problems/issues           Addressing the needs of a group of skeptics
     Designing work groups                                 Rephrasing effectively
     Facilitating discussions                              Taking feedback non-defensively
     Learning how to ask questions                         Managing/leading mentors and co-facilitators
     Using a Facilitation Methodology
     Handling facilitators’ worst nightmares
     Facilitating a group from a failure

References

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       Teaching Conference, College Park, MD.

   Apple, D. K., & Krumsieg, K. (1998). Teaching institute handbook. Corvallis, OR: Pacific Crest.

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   Minderhout, V. (2007a). Creating a facilitation plan. In S. W. Beyerlein, C. Holmes, & D. K. Apple (Eds.), Faculty
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